NUMBERS

Each year, the Real Estate Commission reviews what it has done during the 12-month period from May 1 to April 30. And each year, the result is an impressive array of statistics that together speak to the breadth and complexity of its role in working with the North Carolina real estate industry.

Here’s a sampling of Commission activity from May 1, 2001 to April 30, 2002:

Contact

•     225,000 telephone calls (a 42% increase over the previous period)

•     100,000 website “hits” (a 15% increase)

Publications

•     816,000 publications distributed to licensees, consumers, applicants  (a 33% increase)

Technology

Made more effective use of technology by:

•     Imaging 102,817 records

•     Renewing 12,000 licenses online

•     Re-designing Commission website

Employment

•     86 applications for employment received

•     20 applicant interviewed

•     8 positions filled

Licensing

•     113,000 license record changes

•     8,126 applications processed for licenses by examination

•     6,598 license examinations administered (94% by computer)

•     4,007 licenses by examination issued

•     3,360 broker licenses issued without examination

•     255 licenses issued by reciprocity

•     704 firm licenses issued

•     182 expired licenses reinstated

•     71 license applicant conferences conducted

•     8 new and 41 renewed private real estate school licenses

Education

•     61 pre-licensing instructors issued regular or temporary approvals

•     66 new continuing education elective courses approved (for a total of 331 courses)

•     26 new continuing education sponsors (for a total of 187)

•     9 new continuing education Update Course instructors approved (for a total of 127)

•     53 Broker-in-Charge Course sessions conducted for 3,554 licensees (a 142% increase)

•     revised and published Real Estate Manual (2002-2003 Edition)

Audits/Investigations

•     108 case investigations completed

•     63 trust accounts examined

•     414 persons interviewed

•     28 trust account courses conducted for 963 students

•     74 “spot inspections” performed on 126 different trust accounts

•     20 trust account software programs re-evaluated

Legal

•     854 case (complaint) files opened and 855 closed

•     24 licensees reprimanded

•     24 licenses suspended

•     15 licenses revoked

•     13 licenses surrendered

•     34 cases utilized conditional remedies

•     2 Recovery Fund hearings conducted

•     20 license application hearings held (a 67% increase)