Numbers

 

The statistics here reflect the activities of the Real Estate Commission during the period from May 1, 2003 to April 30, 2004.

Contact

•     232,500 telephone calls (a 16% increase)

•     2,100,000+ website “hits” (an 840% increase)

Publications

•     805,000 publications distributed to licensees, consumers and applicants

Technology

Made more effective use of technology by:

•     Completing migration of 89,000 licensee records to a new and faster Windows-based database system

•     Increasing online license renewals to 31%

Licensing

•     167,000 license record changes

•     11,409 applications processed for licenses by examination (a 23% increase)

•     10,430 license examinations administered (a 23% increase)

•     5,281 licenses by examination issued (a 23% increase)

•     3,294 broker licenses issued without examination (a 20% increase)

•     374 licenses issued by reciprocity

•     1,001 firm licenses issued (a 41% increase)

•     278 expired, surrendered and suspended licenses reinstated (a 70% increase)

•     306 license applications regarding character issues reviewed

•     123 license applicant conferences conducted (a 50% increase)

•     6 new and 51 renewed private real estate school licenses

Education

•     42 approvals (a 163% increase) and 22 renewed approvals issued to instructors

•     64 new continuing education elective courses approved (for a total of 305 courses)

•     13 new continuing education sponsors approved (for a total of 179)

•     8 new continuing education Update Course instructors approved (for a total of 109)

•     48 Broker-in-Charge Course sessions conducted for 2,719 licensees

•     2,700 student rosters electronically processed for CE courses

Audits/Investigations

•     109 field investigations completed

•     228 trust accounts examined (a   34% increase)

•     481 persons interviewed

•     26 trust account sessions conducted for 794 students

•     39 “spot inspections” performed on 70 different trust accounts

Legal

•     1,117 case (complaint) files opened (+234 over last year) and 1,098 closed (+193 over last year)

•     19 licensees reprimanded

•     54 licenses suspended

•     26 licenses revoked

•     14 licenses surrendered

•     53 cases utilized conditional remedies

•     14 Recovery Fund hearings conducted

•     26 license application hearings held